周虹辛 Hung-Hsin Chou

I'm an UX designer / researcher of Taiwan Rakuten Ichiba for one and a half year.

Also have 4+ years of experience in human-computer interaction and service design.

I have worked with 10+ companies (including EC platform, government, school, bank, charity, technology company) to improve and optimize their web pages or apps.

I aspire myself to be an UX designer who can bridge the gap between people and make them closer.

• Owner of User interviews/questionnaires every month（I designed different research topic every month）
• A/B Test - Design the wireframes and analyze the result.
• Persona / User Journey - Build the Persona and user journey base on the research of 845 valid questionnaires and 10 user interviews.
• Usability Testing - Usability test before and after every revamp.
• SUS / NPS - Test and track the performance of SUS / NPS regularly.
• Wireframe / Prototype - Design the wireframe and prototype base on the research and data.

• Assisted client companies such as Google in designing slides
• Designed different types of slides template for different client companies

• Redesign the website of government（智財局商標專利網站 / 財政部稅務網）
• Questionnaires, user interviews, usability test
• Design Persona/Wireframe/Prototype (Adobe XD, Sketch )